Terms and Conditions

Effective Date: 29th January 2024

Please read these Terms and Conditions ("Terms") carefully before using the website www.supreme-cleaning-supplies.co.uk ("Website") operated by Raigins Ltd ("Company," "we," "us," or "our"). These Terms outline the terms and conditions governing your use of the Website and your purchase of products from the Company. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

1. Definitions

"Company," "we," "us," or "our" refers to Raigins Ltd, a company registered in England and Wales under company number 7637078, with registered office at: Unit 20 Riverside Estate, Sir Thomas Longley Road, Medway City Estate, Rochester, Kent ME2 4DP.

"Customer," "you," or "your" refers to the individual or entity accessing or using the Website and/or purchasing products from the Company.

"Products" refers to any goods or items offered for sale by the Company on the Website.

2. Use of Website and Information

2.1. You must be at least 18 years old to use this Website. By using this Website, you represent that you are at least 18 years of age.

2.2. You agree to use the Website only for lawful purposes and in compliance with these Terms.

2.3. We reserve the right to modify, suspend, or discontinue the Website at any time without prior notice.

2.4. The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making any decision. Raigins Ltd shall endeavour to ensure that all information presented is correct, however the Company shall not be subject to any liability from damage, loss or expense resulting from any errors or omissions. Goods supplied may vary in detail from the images and descriptions as a result of improvements and modifications.

2.5. The Website may contain links to third party websites or services that are maintained or controlled by others. Any links to such websites or services is not an endorsement, and you acknowledge that we are not responsible for their content.

3. Orders

3.1. All product orders are subject to availability and acceptance by the Company.

3.2. Whilst every endeavour is made to ensure prices are correct, Raigins Ltd reserves the right not to supply goods that are found to be incorrectly priced. In this event, you may reconfirm the order with the amended prices, or cancel the order for a refund of monies paid.

4. Pricing and Payment

4.1. All prices listed on the Website are in GBP (£) and can be shown either including or excluding VAT.

4.2. Payment for Products must be made in full at the time of placing the order. We accept payment via the payment methods specified on the Website.

4.3. We reserve the right to modify prices and payment methods at any time without notice.

5. Delivery

5.1. Delivery charges, if applicable, will be specified at the checkout.

5.2. We aim to deliver Products within the estimated delivery times provided, but we are not responsible for any delays caused by external factors.

6. Returns and Refunds

6.1. We have a Returns and Refunds Policy that outlines the process for returning Products and requesting refunds. Please refer to our Returns and Refunds Policy on the Website for more information.

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, images, graphics, logos, and product descriptions, is the intellectual property of the Company and is protected by copyright and other applicable laws.

7.2. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by English law, the Company shall not be liable for any indirect, consequential, or special damages arising from the use of the Website or the purchase of Products.

9. Governing Law and Jurisdiction

9.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.

9.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

10.1. We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

For any inquiries or concerns regarding these Terms and Conditions, please contact us at [email protected].